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Changing Your Details

Do I need a new card if I move?

No, you don’t need a new card. Visit https://www.tvlicensing.co.uk/details/ to change your address so we can update our system. You'll then be able to make payments with your existing card. Or if you prefer, call us on 0300 555 0286 so we can change your address over the phone. To remain correctly licensed, you must let us know that you've moved.

Will I receive a new licence if I change my name or address?

No, you don’t need a licence, however to remain correctly licensed, you must let us know that your details have changed. To change your address visit https://www.tvlicensing.co.uk/details/. Should you wish to change your name on your TV Licence, please call us on 0300 555 0286 so we can update our system. You can continue to make payments with your existing card. When we issue your next licence, your new details will be printed on it.

Once logged in you can

  • Make a payment
  • Check your balance
  • View your payment history
  • Request a call back from one of our agents
Log in to your Payment Card

Text alerts

If you're a Payment Card customer, we can send you free text messages to help you keep up to date with your payments.

To register for this service, call us on
0300 555 0286

If you are already receiving text messages and would like to Opt out of this service then please call 0300 555 0286 and we will remove your details from this service.