TV Licensing Cash Plans
How To Pay
- How do I make a payment?
-
You can make a payment by:
- Online
- Logging in by entering your surname, postcode and Customer Number. You'll then be able to make a payment on our secure site using your debit/credit card.
- Text
- If you've previously made a debit/credit card payment towards your plan, simply text PAY followed by your Customer Number along with the amount you wish to pay (eg: to pay £5.60, text PAY 123456789 5.60) to 64488. We'll never ask you to text your full debit/credit card number or details. All texts will be charged at your standard text message cost set by your mobile phone service provider.
- Post Office
- You can make your payments at any local Post Office.
- Phone Us
- Call us on 0300 555 0286 to pay by debit/credit card. You can either talk to an agent or pay by our 24 hour automated enquiry service.
- What happens if I'm on holiday and can't make a payment?
-
You can pay while you're away by:
- Online
- You can log in from anywhere by entering your surname, postcode and Customer Number. You'll then be able to make a payment on our secure site using your debit/credit card.
- Text
- If you're in the UK and you've previously made a debit/credit card payment towards your plan, simply text PAY followed by your Customer Number along with the amount you wish to pay (eg: to pay £5.60, text PAY 123456789 5.60) to 64488. We'll never ask you to text your full debit/credit card number or details. All texts will be charged at your standard text message cost set by your mobile phone service provider.
- Post Office
- If you're staying on the Islands, you can still make your payments at any local Post Office.
- Phone Us
- If you're in the UK, call us on 0300 555 0286. If you're abroad, you can call us on 0044 300 555 0286. Calls from overseas may cost more.
Once logged in you can
- Make a payment
- Check your balance
- View your payment history
- Request a call back from one of our agents
Text alerts
If you're a Payment Card customer, we can send you free text messages to help you keep up to date with your payments.
- To register for this service, call us on
- 0300 555 0286
If you are already receiving text messages and would like to Opt out of this service then please call 0300 555 0286 and we will remove your details from this service.